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Design System
العربية

Call review

import"@truvar-ai/design-system/voice"

Call review

Review a call the way your team will: the stereo recording with the agent and customer on separate channels, a transcript that follows the audio, logs you can jump from, and what the call cost.

NK

Nadia Kamel

Today, 3:53 pm

WebRescheduled2720e463-ad52…
AgentL
CustomerR
0:00 / 0:46
  1. Agent

    Hi Nadia, this is Taysir from Nile Clinics. I'm calling to confirm your appointment tomorrow at 10 am.

  2. Customer

    Oh hi. Actually, I can't make it tomorrow.

  3. Agent

    No problem. Would you like to move it? I can check the next available times.

    510 ms
  4. Customer

    Yes please, something next week.

  5. Tool: check_availability0:14
  6. Agent

    I have Sunday at 10 am or Monday at 2 pm. Which suits you better?

    3,380 ms
  7. Customer

    Monday at 2 works.

  8. Agent

    Great, Monday at 2 pm. Shall I…

    430 ms
  9. Customer

    Can you send me a reminder on WhatsApp?

  10. Caller interrupted0:26
  11. Agent

    Of course. I'll send a WhatsApp reminder the day before your appointment.

    560 ms
  12. Tool: book_appointment0:33
  13. Agent

    You're all set for Monday at 2 pm. Is there anything else I can help with?

    2,900 ms
  14. Customer

    No, that's all. Thanks!

  15. Agent

    Thank you, Nadia. Have a lovely day.

    470 ms
  16. Customer ended the call0:45